Our customers who want a refund within 7 days following the day your order reaches you can return a product within 7 days. If you return due to any defect caused by the product, your return period is 30 days. You can provide the return of the product / products within the framework of the criteria below.
- If you fill out the "My Account - My Return Requests - Create New Request" return request form for the product you will be returning, you will be given your return code. Your Return Code will also be sent by mail and sms. You can make your return transactions with our contracted cargo company with your return code.
- We kindly request you to send the product you will return to the SkyNet Worldwide Express (0212) 243 20 07), by filling in the copy of your invoice with the "Return Form", without damaging the package, unused product and all accessories and the label on the product. Make sure that you make your shipment through the Satin Textile agreement in order for your return to reach us healthier.
*Non-refundable refunds are not accepted for any other cargo than SkyNet Worldwide Express...
-Returns of single-use products, products that deteriorate quickly or are likely to exceed the expiration date are not accepted.
The refund price (total product prices you have returned - Shipping Cost & amp; Door-to-Service Service Fee is not refundable) is transferred to your credit card from the moment the products arrive at the warehouse, after checking their compliance with the return conditions. Depending on your bank, it may take several days to see your refund on your credit card.
If you have a discount coupon you have used in your order, it will be redefined to your account during the return process. The period of use remaining in the discount coupon on the date of your order will start again with the refund process.
Return Address: Saten Tekstil Elektronik İletişim San. ve Tic. Şti. - Adil Mahallesi Demokrasi Caddesi Manolya İş Merkezi No:1 Kat:2 Sultanbeyli / İstanbul - TURKEY