PERSONAL DATA PROTECTION NOTICE AND PRIVACY POLICY

The basic information regarding the protection of personal data transferred to Saten Tekstil Elektronik İletişim San. ve Tic. Ltd. Şti. (“Saten.com”) is provided below. Saten.com presents the following explanations to the attention of its customers and third parties who use our website and/or mobile applications in order to fulfill its obligation to inform data subjects under Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”).

Saten.com reserves the right to update this Personal Data Protection Notice at any time in line with changes that may be made to the applicable legislation.

1. What Is the Legal Basis for Saten.com’s Collection of Personal Data?

Various laws regulate the use of our customers’ personal data. Primarily, the principles governing the protection of personal data are established under the Personal Data Protection Law No. 6698 (“KVKK”). In addition, the Law No. 6563 on the Regulation of Electronic Commerce contains provisions concerning the protection of personal data. Certain criminal sanctions for the protection of personal data are also предусмотрed under the Turkish Penal Code No. 5237. Furthermore, the collection and use of data are necessary to fulfill our obligations arising from the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

2. What Methods Does Saten.com Use to Collect Personal Data?

The data provided by customers conducting transactions through the www.saten.com website or mobile applications are processed by Saten.com in accordance with customer consent, where applicable, and the provisions of the relevant legislation.

The website www.saten.com, owned by Saten Tekstil Elektronik İletişim San. ve Tic. Ltd. Şti., uses cookies. A cookie is a file, usually consisting of letters and numbers, that is stored in the internet browser or on the hard drive of the device being used and enables the device to be identified.

In order to provide better service to visitors of www.saten.com and to fulfill its legal obligations, Saten.com may collect, process, share with third parties, and securely store browsing information, provided that such information is not used beyond the purposes and scope specified in this Personal Data Protection Notice.

The cookies used by www.saten.com store information collected through log files, clear GIF files, and/or third-party sources in order to create a summary of your preferences.

www.saten.com may track your browsing information and/or usage history on the website in order to provide personalized promotions and marketing offers, improve the content of the website or mobile application, and/or determine your preferences.

www.saten.com may combine information collected from you on the website at different times or through different methods, including information collected online and offline, and may use this information together with information obtained from other sources, including third parties.

The mobile application of www.saten.com uses session cookies and persistent cookies. A session ID cookie expires when you close your browser, whereas a persistent cookie remains on your hard drive for an extended period.

You can remove persistent cookies and reject both session and persistent cookies by following the instructions in your internet browser’s “Help” section or by visiting www.allaboutcookies.org or www.youronlinechoices.eu.

If you reject persistent or session cookies, you may continue to use the website and mobile application; however, you may not be able to access all of their functions, or your access may be limited.

3. How Are Cookies Used on the Website?

www.saten.com uses cookies to remember your preferences and personalize your use of the website and mobile application.

This includes cookies that save your password and keep your website or mobile application session active, allowing you to avoid entering your password multiple times during subsequent visits, as well as cookies that remember and recognize you when you revisit the website or mobile application.

Cookies are also used to determine how you use the website or mobile application, including tracking how you access the website, which content you view, and how long your visit lasts.

Cookies on www.saten.com may be used for advertising and promotional purposes to provide content and advertisements that are more relevant to your interests.

Accordingly, when you use the website or mobile application, you may be presented with more relevant content, personalized campaigns, and products. Content or offers that you have previously indicated you do not wish to receive will not be presented to you again.

4. How Does the Website Use Third-Party Cookies for Advertising and Retargeting?

The www.saten.com website may also use cookies to activate advertising technology that enables it to display advertisements that may be of interest to you when you visit search engines, the website, the mobile application, and/or other websites on which the website advertises.

Advertising technology uses information about your previous visits to the website, mobile application, and websites or mobile applications on which the website advertises in order to provide personalized advertisements.

When displaying these advertisements, a unique third-party cookie may be placed in your browser so that the website can recognize you.

5. For What Purposes Does Saten.com Use Personal Data?

Saten.com may record, store, update, disclose to third parties, transfer, classify, and process your personal information to the extent permitted by applicable legislation.

Your personal data are used for the following purposes:

To verify the identity of individuals placing or making purchases through the website or mobile applications.
To record addresses and other necessary information for communication purposes.
To communicate with our customers and provide necessary information regarding the terms, current status, and updates of contracts concluded under distance sales agreements and the relevant provisions of the Consumer Protection Law.
To prepare all records and documents that serve as the basis for transactions in electronic formats, including the internet and mobile platforms, or in paper format.
To fulfill the obligations undertaken under distance sales agreements and the relevant provisions of the Consumer Protection Law.
To provide information to public officials upon request and as required by law in matters concerning public security.
To provide our customers with a better shopping experience, inform them about products that may be of interest based on their preferences, and communicate campaigns and promotions.
To increase customer satisfaction, recognize customers who shop through the website and/or mobile applications, conduct customer-base analyses, carry out marketing and advertising activities, and organize surveys electronically and/or physically through contracted organizations.
To enable our contracted institutions and business partners to make recommendations to customers and inform them about our services.
To evaluate customer complaints and suggestions regarding our services.
To fulfill our legal obligations and exercise our rights arising from applicable legislation.

6. How Does Saten.com Protect Your Personal Data?

Personal data shared with Saten.com remain under the supervision and control of Saten.com.

In its capacity as the data controller, Saten.com undertakes responsibility for establishing the necessary organizational structure and implementing and adapting technical measures to protect the confidentiality and integrity of information in accordance with the relevant provisions of applicable legislation.

In recognition of our obligations in this regard, penetration tests are conducted periodically in accordance with international and national technical standards relating to data privacy. We also inform you that we regularly update our data processing policies within this scope.

7. Does Saten.com Share Your Personal Data?

Personal data belonging to our customers are shared with third parties within the scope of customer consent, and as a general rule, personal data are not transferred to third parties without the customer’s approval.

However, personal data may be shared with courts and other public institutions to the extent necessary to fulfill our legal obligations.

Personal data may also be transferred to contracted third parties in order to provide the services we have undertaken to deliver and to carry out quality control of those services.

Necessary technical and legal measures are taken during the transfer of personal data to third parties to prevent violations of rights. However, Saten.com shall not be responsible for breaches arising from the data protection policies of third parties receiving personal data or from risks falling within the responsibility of such third parties.

Your personal data may be shared with Saten.com’s shareholders; our direct or indirect domestic and international affiliates; partner institutions and organizations with which we cooperate to conduct our business activities; domestic and international individuals and organizations providing cloud data storage services; domestic and international organizations with which we have agreements for sending commercial electronic communications to our customers; the Interbank Card Center; our contracted banks; domestic and international agencies, advertising companies, and survey companies involved in various marketing activities to provide better service and increase customer satisfaction; other domestic and international third parties; and our relevant business partners.

8. What Are Your Rights Under the Personal Data Protection Law?

Under the Personal Data Protection Law (“KVKK”), you have the right to:

a. Learn whether your personal data are being processed.

b. Request information if your personal data have been processed.

c. Learn the purpose of processing your personal data and whether they are being used in accordance with that purpose.

d. Know the third parties to whom your personal data have been transferred, domestically or internationally.

e. Request the correction of incomplete or inaccurate personal data.

f. Request the deletion or destruction of your personal data under the conditions stipulated in Article 7 of the KVKK.

g. Request notification to third parties to whom your personal data have been transferred regarding the actions taken in accordance with paragraphs (d) and (e) above.

h. Object to a result arising against you as a consequence of the analysis of your personal data exclusively through automated systems.

i. Request compensation for damages if you suffer harm as a result of the unlawful processing of your personal data.

j. Click here to access the application form.

9. How Can I Stay Informed About Changes to Personal Data Protection Legislation?

The rights granted to you under the KVKK correspond to obligations on the part of Saten.com.

We would like to inform you that we process your personal data with due awareness of these rights and to the extent required by applicable legislation. In the event of legal changes, we will update the information on this page in accordance with the new legislation. You can easily follow these updates on this page at any time.

10. How Can I Ensure That My Data Are Kept Accurate and Up to Date?

Under Article 4 of the KVKK, Saten.com is obliged to keep your personal data accurate and up to date.

Accordingly, our customers are required to provide Saten.com with accurate and current information so that Saten.com can fulfill its obligations under applicable legislation.

If your data change in any way, we kindly ask you to contact us through the communication channels specified below and update your information.

11. Would You Like to Ask Saten.com a Question About Your Personal Data?

You can contact us at any time by emailing [email protected] with any questions, comments, or opinions regarding your personal data.